Frequently Asked Questions
Everything you need to know about your Radioddity experience.
How long does shipping take for my order?
Most orders are processed within 1-2 business days. Shipping times vary by location, typically taking 3-7 business days for domestic delivery and 10-20 business days for international destinations.
What is your return policy for radio equipment?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging and condition for a full refund or exchange.
Do your products come with a warranty?
Yes, all Radioddity products include a standard 12-month warranty covering manufacturing defects. Some premium models may qualify for an extended 18-month warranty upon registration.
Where can I find the latest firmware updates and programming software?
You can download the latest drivers, programming software, and firmware updates directly from our 'Support' section on the website by searching for your specific model number.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and convenient checkout process.
How can I track my package after it has shipped?
Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website where you can monitor your shipment's progress in real-time.